Showing Creativity in SCM Research
A colleague recently recommended the following article to me: Mansfield (2003): Spatializing Globalization: A “Geography of Quality” in the Seafood Industry. Herein, the author takes a look at the quality of products in that industry. She challenges “recent perspectives that define quality as an alternative to global, industrial forms of production” and “finds that quality is also important for industrial food production and for the global geography of the surimi [a fish paste] seafood industry”. In general, the author takes an interpretive approach – an approach that is almost absent in SCM research, and that might be inspirational for our otherwise empiricist discipline. Particularly, she employs actor–network theory, which proposes that reality does not exist by nature but is rather constructed through socio-material networks. SCM researchers could learn from such a type of research that (1) theory could be mobilized in many different creative ways; (2) technical supply chain issues are embedded in larger social-political arrangements; (3) geography might inform SCM (theoretically as well as materially); and (4) “quality”, or other concepts, do not exist by nature but are stabilized through networks.
What is Theory?
There seems to be a lot of confusion about what theory is. At least this is a recurring question I get from students. Let us first discuss what theory is not: Sutton & Staw (1995) show that “references, data, variables, diagrams, and hypotheses are not theory” and they “explain how each of these five elements can be confused with theory” (p. 371). But we should also be aware of the difference between facts and theory! In his essay, which is part of a collection of six essays, Pagell (in: Boer et al., 2015) paints the picture of an ideal research world where “most research will be building or testing facts, not theory”, while “theory building and testing [will be left] to a much smaller group of papers, where the theoretical argument would be critical” (p. 1244). So, what is theory? A definition I like comes from Suddaby (2015): “[T]heory is simply a way of imposing conceptual order on the empirical complexity of the phenomenal world” (p. 1).
The End of Supply Chain Theory?
It is among the common research practices in our field to build a statistical model with a limited set of variables in order to take the lens of a theory – often being alien to our field – on a supply chain phenomenon, and to test this model based on maybe 200 datasets. Other researchers collect data from three or four case companies to build or extend a research model that comprises a small set of propositions. So far so good. “So far so outdated”, I should say if I were to be malicious. Why? Researchers in fields like supply chain management might soon (or already?) be competing with “companies like Google, which have grown up in an era of massively abundant data, [that] don’t have to settle for wrong models”, as the editor in chief of Wired put it already back in 2008, proclaiming The End of Theory. So, is the data deluge about to make our research obsolete? If so, how should our community adapt to this new reality?
Behavioral Supply Chain Management
I am pleased to announce that our new article, The Human Factor in SCM: Introducing a Meta-theory of Behavioral Supply Chain Management, which I co-authored with Timm Schorsch and Carl Marcus Wallenburg, has now been published by the International Journal of Physical Distribution & Logistics Management. Our article provides a comprehensive overview of the behavioral supply chain management (BSCM) research landscape. In addition, we present a meta-theory of BSCM that encompasses all central elements of the research field. We also formulate five promising future research opportunities: Research being conducted in this area could (1) integrate cognitive and social psychological research, (2) apply a holistic view to decision-making and problem solving, (3) strengthen the concept of emergence and apply meso-level theory approaches, (4) complement our meta-theory, and (5) broaden the scope of inventory and capacity decision-making. We are confident that the critical discussions in our article and the formulated research opportunities will help scholars in positioning their own research to enhance its contribution.
A copy of our article can be requested via ResearchGate.
Schorsch, T., Wallenburg, C.M., & Wieland, A. (2017). The Human Factor in SCM: Introducing a Meta-theory of Behavioral Supply Chain Management. International Journal of Physical Distribution & Logistics Management, 47 (4), 238-262 DOI: 10.1108/IJPDLM-10-2015-0268
Business vs. Economic Perspectives on the Supply Chain
I recently discovered an interesting overview, Supply Chain Perspectives and Issues: A Literature Review by Park, Nayyar & Low (2013), which has been published by the World Trade Organization. It explicitly distinguishes between the economic and business perspectives on supply chains. Indeed, many supply chain phenomena take place somewhere between these two worlds, as the “supply chain” system is broader than the “organization” system and also different from the “market” and “economy” systems. As the authors write, “[t]he economics perspective attempts to understand [supply chains] through trade theory, along with the motivations for specialisation and production location decisions. […] The focus in the business literature is more concerned with a firm-level perspective.” My impression is that SCM research has often covered the latter perspective but neglected the former one. The authors also link the supply chain management and global value chain literatures, which is a promising path to go, as I have also highlighted in a previous post.
The Conceptual Leap in Qualitative Research
You should all read this interesting article: Approaching the Conceptual Leap in Qualitative Research by Klag & Langley (2013), which is useful for researchers who build theory from qualitative data. Its central message is “that the abductive process is constructed through the synthesis of opposites that [the authors] suggest will be manifested over time in a form of ‘bricolage’.” The authors use four dialectic tensions: deliberation—serendipity, engagement—detachment, knowing—not knowing, social connection—self-expression. One of the poles of each dialectic has a disciplining character, the other pole has a liberating influence: On the one hand, overemphasizing the disciplining poles “may result in becoming ‘bogged down’ in contrived frameworks (deliberation), obsessive coding (engagement), cognitive inertia (knowing) or collective orthodoxy (social connection)”. On the other hand, overemphasizing the liberating poles “can also be unproductive as researchers wait for lightning to strike (serendipity), forget the richness and nuances of their data (detachment), reinvent the wheel (not knowing) or drift off into groundless personal reflection (self-expression)”.
Klag, M., & Langley, A. (2013). Approaching the Conceptual Leap in Qualitative Research. International Journal of Management Reviews, 15 (2), 149-166 DOI: 10.1111/j.1468-2370.2012.00349.x
Jay W. Forrester (1918–2016)
Jay Wright Forrester was “an electrical engineer whose insights into both computing and organizations more than 60 years ago gave rise to a field of computer modeling that examines the behavior of things as specific as a corporation and as broad as global growth”, as the New York Times writes in an obituary. Forrester was a pioneer of systems dynamics, which “deals with how things change through time, which includes most of what most people find important”, as he once wrote. Forrester’s (1961) book Industrial Dynamics had a huge impact on the development of supply chain management. Herein, he studied “the behavior of industrial systems to show how policies, decisions, structure, and delays are interrelated to influence growth and stability”. His analysis of what we call “supply chain” today revealed an effect now known as the bullwhip effect – undoubtedly the single most important theory in supply chain management. Forrester died last week at his home in Concord, Massachusetts.
Forrester, J.W. (1961). Industrial Dynamics. ISBN 0262060035
Creating Better Concept Definitions in SCM
I believe we all have already experienced this: The same concept can sometimes be defined in very different ways by different authors. Conceptual clarity would certainly be great, but how can we achieve it? Think, for example, about concepts such as trust, integration or dependence. So, what do we really mean when we are talking about them? In their new article, Recommendations for Creating Better Concept Definitions in the Organizational, Behavioral, and Social Sciences, Podsakoff, MacKenzie & Podsakoff (2016) present four stages for developing good conceptual definitions: Researchers need to (1) “identify potential attributes of the concept and/or collect a representative set of definitions”; (2) “organize the potential attributes by theme and identify any necessary and sufficient ones”; (3) “develop a preliminary definition of the concept”; and (4) “[refine] the conceptual definition of the concept”. For each of these stages, the authors provide comprehensive guidelines and examples which can help supply chain researchers to improve the definitions of the concepts we use.
Podsakoff, P., MacKenzie, S., & Podsakoff, N. (2016). Recommendations for Creating Better Concept Definitions in the Organizational, Behavioral, and Social Sciences. Organizational Research Methods, 19 (2), 159-203 https://doi.org/10.1177/1094428115624965
A Theory of the Supply Chain
In their very insightful essay, Toward the Theory of the Supply Chain, Carter, Rogers & Choi (2015) argue that “before we continue to build theories of supply chain management, we must first develop a theory of the supply chain – the phenomenon that we purport to manage”. I could not agree more with their argument. Indeed, without focusing on the supply chain before focusing on how to manage it, SCM research would not be more than fishing in murky waters. The authors present six foundational premises to characterize a supply chain. These provide “a holistic conceptualization of the supply chain – what it is and how it behaves”. Moreover, the authors present several future avenues for further developing their conceptualization of the supply chain. I can only recommend reading this important new paper and I am convinced that it will have a major influence on how future SCM research is being conducted.
Carter, C.R., Rogers, D.S., & Choi, T.Y. (2015). Toward the Theory of the Supply Chain. Journal of Supply Chain Management, 51 (2), 89–97 DOI: 10.1111/jscm.12073

