Logistics Trend Radar 2014
Trend research helps academics and managers to discover topics that are interesting and important alike. DHL has now published the 2014 edition of its Logistics Trends Radar. Trends discussed in this new report include (1) omni-channel logistics, which refers to “[t]he integration of different offline and online shopping channels making use of interactive eTags with personalized content and integrating social media and mobile devices”, (2) anticipatory logistics, which involves “[t]he big data analysis of customer product searches, shopping histories, wish-lists and even cursor movements in order to send a shipment even before the customer places an order” and (3) crypto payment, which is focused on “universal payment systems that allow global cross-currency payments to clear in seconds, support any unit of value […] and make room for new pricing models”. These trends provide flags for the logistics world of the future. Let us get prepared – both in academia and in management practice.