Performance Measurement Systems in the Era of Turbulence

Our new article, titled Accounting for External Turbulence of Logistics Organizations via Performance Measurement Systems (Supply Chain Management: An International Journal, Vol. 21, No. 6), is out now. It deals with the interface of supply chain risk management – a “hot topic” in SCM research – and performance measurement systems (PMS). The article was co-authored by Andreas Bühler, Carl Marcus Wallenburg and me. We address two research objectives: First, we focus on the outcome of PMS design for turbulence: We argue “that accounting for external turbulence via metrics in PMS design is beneficial for logistics organizations and show to what extent it increases organizational resilience and the [performance] of the companies”. Second, we focuses on the antecedents of PMS design for turbulence: We demonstrate “that the approach which the upper management of an organization has toward how to use the PMS in general will strongly impact the extent to which an organization incorporates risk metrics into its PMS”.

Bühler, A., Wallenburg, C.M., & Wieland, A. (2016). Accounting for External Turbulence of Logistics Organizations via Performance Measurement Systems. Supply Chain Management: An International Journal, 21 (6), 694-708 DOI: 10.1108/SCM-02-2016-0040

If you do not have access to the article, the accepted author manuscript can be downloaded for free at Copenhagen Business School’s Research@CBS platform (click on the document in the green box there).

CfP: 2017 CSCMP Academic Research Symposium

The Council of Supply Chain Management Professional’s Academic Research Symposium (ARS) (formerly: Educators’ Conference) has earned a prominent reputation with many academics, as it is an excellent opportunity to meet colleagues and share new research for discussion and feedback. The ARS is proudly considered the premier event for research in supply chain management and logistics (SCML), and is an open event created to bring scholars from all disciplines into the SCML discussion. As a member of the Conference Committee, I would like to draw your attention to the Call for Papers of the 2017 CSCMP Academic Research Symposium (PDF), which will be held in Atlanta, GA, U.S. next year. The 2017 symposium will embrace research from all areas of business connected to SCML. The Conference Committee is excited to facilitate an event that will examine the past, present, and future innovations that continue to advance the discipline. Please find this and other CfPs on the right side of this blog.

The Conceptual Leap in Qualitative Research

You should all read this interesting article: Approaching the Conceptual Leap in Qualitative Research by Klag & Langley (2013), which is useful for researchers who build theory from qualitative data. Its central message is “that the abductive process is constructed through the synthesis of opposites that [the authors] suggest will be manifested over time in a form of ‘bricolage’.” The authors use four dialectic tensions: deliberation—serendipity, engagement—detachment, knowing—not knowing, social connection—self-expression. One of the poles of each dialectic has a disciplining character, the other pole has a liberating influence: On the one hand, overemphasizing the disciplining poles “may result in becoming ‘bogged down’ in contrived frameworks (deliberation), obsessive coding (engagement), cognitive inertia (knowing) or collective orthodoxy (social connection)”. On the other hand, overemphasizing the liberating poles “can also be unproductive as researchers wait for lightning to strike (serendipity), forget the richness and nuances of their data (detachment), reinvent the wheel (not knowing) or drift off into groundless personal reflection (self-expression)”.

Klag, M., & Langley, A. (2013). Approaching the Conceptual Leap in Qualitative Research. International Journal of Management Reviews, 15 (2), 149-166 DOI: 10.1111/j.1468-2370.2012.00349.x

Jay W. Forrester (1918–2016)

Jay Wright Forrester was “an electrical engineer whose insights into both computing and organizations more than 60 years ago gave rise to a field of computer modeling that examines the behavior of things as specific as a corporation and as broad as global growth”, as the New York Times writes in an obituary. Forrester was a pioneer of systems dynamics, which “deals with how things change through time, which includes most of what most people find important”, as he once wrote. Forrester’s (1961) book Industrial Dynamics had a huge impact on the development of supply chain management. Herein, he studied “the behavior of industrial systems to show how policies, decisions, structure, and delays are interrelated to influence growth and stability”. His analysis of what we call “supply chain” today revealed an effect now known as the bullwhip effect – undoubtedly the single most important theory in supply chain management. Forrester died last week at his home in Concord, Massachusetts.

Forrester, J.W. (1961). Industrial Dynamics. ISBN 0262060035

2015 Harold E. Fearon Best Paper Award Winners

The Journal of Supply Chain Management has recently announced the winner of the 2015 Harold E. Fearon Best Paper Award, which is the award for the best paper published in that journal. The award goes to an article by Kim & Choi: Deep, Sticky, Transient, and Gracious: An Expanded Buyer–Supplier Relationship Typology. Herein, the authors propose an expanded typology of buyer–supplier relationships, which they theorize in two orthogonal aspects: “(1) relational posture, that is, how two firms regard each other (as cooperative partners or as adversaries) and (2) relational intensity, that is, how much two firms’ operations are interlinked (closely tied or arms-length)”. And these are the two finalists for the 2015 Harold E. Fearon Best Paper Award: Examining Absorptive Capacity in Supply Chains: Linking Responsive Strategy and Firm Performance by Dobrzykowski, Leuschner, Hong & Roh, and When Buyer-Driven Knowledge Transfer Activities Really Work: A Motivation–Opportunity–Ability Perspective by Kim, Hur & Schoenherr. Hopefully, you will enjoy reading these insightful articles as much as I did.

Kim, Y., & Choi, T. (2015). Deep, Sticky, Transient, and Gracious: An Expanded Buyer-Supplier Relationship Typology. Journal of Supply Chain Management, 51 (3), 61-86 DOI: 10.1111/jscm.12081

Dobrzykowski, D., Leuschner, R., Hong, P., & Roh, J. (2015). Examining Absorptive Capacity in Supply Chains: Linking Responsive Strategy and Firm Performance. Journal of Supply Chain Management, 51 (4), 3-28 DOI: 10.1111/jscm.12085

Kim, H., Hur, D., & Schoenherr, T. (2015). When Buyer-Driven Knowledge Transfer Activities Really Work: A Motivation-Opportunity-Ability Perspective. Journal of Supply Chain Management, 51 (3), 33-60 DOI: 10.1111/jscm.12077

The Refugees Who Make Our Clothes

Syrian refugee children “have been making clothes for British shoppers”, a BBC investigation has found. “All the brands say they carefully monitor their supply chains and do not tolerate the exploitation of refugees or children.” However, it seems that some brands do not have improved supply chain transparency much after the tragic Rana Plaza building collapse.

Introducing the Journal of Supply Chain Management (Guest Post by the Co-Editors-in-Chief)

In today’s guest post, Mark Pagell, Brian Fugate and Barbara Flynn highlight what will guide them in their tenure as the new Co-Editors-in-Chief of the Journal of Supply Chain Management.

Being appointed as the co-editors of JSCM is both a great honor and a significant responsibility. The Journal’s mission will remain to be the journal of choice among supply chain scholars across disciplines, by attracting high-quality, high-impact behavioral research focusing on theory building and empirical methodologies. Our changes will be evolutionary not revolutionary and will build on the solid foundations built by the former editors. In our tenure we will be guided by the following: First, JSCM will continue to publish rigorous, empirical research on SCM topics. And this research must contribute to theory, through testing established theoretical foundations or building theory that is unique to the domain. Second, we recognize that methodological best practice is always evolving and situationally specific hence we will not create one-size-fits-all rules that inhibit the development of supply chain knowledge and theory. Third, we have a responsibility to the wider community, especially early career researchers, to continue providing timely and developmental reviews as part of a fair editorial process. JSCM has progressed substantially over the last decade. With your help and guided by the values described above, we hope to continue that progression. For more information please read our recent JSCM editorial.

Mark Pagell holds a Chair in Global Leadership and is a Professor of Sustainable Supply Chain Management at University College Dublin, Ireland. Brian Fugate is the Oren Harris Chair in Transportation, Associate Professor of Supply Chain Management at the University of Arkansas, United States. Barbara Flynn is the Richard M. and Myra Louise Professor of Manufacturing Management at Indiana University, United States.

Pagell, M., Fugate, B., & Flynn, B. (2016). Editorial. Journal of Supply Chain Management, 52 (4), 3-4 DOI: 10.1111/jscm.12128

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